Thank you for shopping at GearHeadShop.ae.
This Shipping
Policy explains our shipping procedures, including order processing, delivery
methods, and associated terms and conditions. By placing an order with us, you
agree to the terms outlined below.
Order Processing:
a. Once your order is placed on GearHeadShop.ae, it will be processed within 30
business days.
b. Orders are processed during regular business hours (Monday to Saturday, excluding public holidays in the United Arab Emirates).
Shipping Methods and Delivery:
a. We offer various shipping methods for domestic and international orders,
including standard shipping, expedited shipping, and express shipping. The
available options will be displayed during the checkout process.
b. Shipping
costs and estimated delivery times will be provided at the time of checkout
based on your selected shipping method and destination.
c. Please note that
delivery times may vary depending on the shipping carrier, customs clearance
procedures, and other factors beyond our control.
Shipping Restrictions:
a. We ship to addresses within the United Arab Emirates and GCC Area, subject
to any legal restrictions or limitations.
b. Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or
failed deliveries due to incorrect or incomplete address information provided by the customer.
Customs and Import Duties:
a.
For international orders, please be aware that customs fees, import duties, and
taxes may apply upon delivery. These charges are the responsibility of the
recipient and are determined by the customs authorities of the destination
country.
b. We recommend contacting your local customs office for information
on applicable fees and regulations before placing an international order.
Order Tracking: a. Once your
order has been shipped, we will provide you with a tracking number and
instructions for tracking your package upon request. You can track your order directly on
through the shipping carrier’s website.
Order Delays and Exceptions:
a. While we strive to meet the estimated delivery times, unforeseen circumstances,
such as weather conditions, customs delays, or other external factors, may
cause delays beyond our control.
b. We will make every effort to keep you informed
of any significant delays or changes to your order status.
Order Cancellations and Modifications:
a. Order cancellations or modifications may be requested within
48 hours of placing your order. Please contact our customer
support team as soon as possible for assistance(Support@Gearheadshop.ae). We will do our best to
accommodate your request if the order has not yet been processed or shipped.
Lost or Damaged Packages:
a. In the rare event that your package is lost or damaged during transit, please
contact our customer support team immediately. We will work with the shipping
carrier to investigate and resolve the issue.
Contact Us: a. If you have any
questions or need further assistance regarding our Shipping Policy, please
contact our customer support team at Support .
Thank you for choosing
GearHeadShop.ae. We aim to provide you with a smooth and reliable shipping
experience.
