Return Policy for GearHeadShop.ae
We want you to have a positive
shopping experience at GearHeadShop.ae. This Return Policy explains our
guidelines and procedures for returns and exchanges. Please read the following
information carefully. By making a purchase on our website, you agree to adhere
to this policy.
Return Policy Overview:
a. We accept returns and exchanges for defective products only.
b. Defective products
refer to items with manufacturing defects or functional issues.
Defective Products:
a. If you receive a defective product, please contact our customer support team immediately at support@gearheadshop.ae.
b. To qualify for a return or exchange due to a defective product, you must notify us within [insert number] days of receiving the item.
c. We may require
you to provide photographs or other evidence of the defect to facilitate the
return process.
Return Process:
a. To initiate a return or exchange for a defective product, please contact our customer support team at support@gearheadshop.ae.
b. Our team will guide you through the return process and provide instructions
for returning the item.
Eligibility and Condition:
a. Returned items must be in their original condition, including packaging, and must not show signs of misuse or intentional damage.
b. We reserve the right to
refuse returns or exchanges if the item does not meet the eligibility criteria.
Refunds and Exchanges: a. Upon
receiving the returned item, we will inspect it to confirm the defect. b. If
the return is approved, we will provide a refund to your original payment
method or offer an exchange for a replacement item, subject to availability.
Contact Us:
a. If you have any questions or concerns regarding our Return Policy, please contact our customer support team at support@gearheadshop.ae.
Thank you for shopping at
GearHeadShop.ae. We appreciate your understanding and cooperation with our
Return Policy.
