Shipping Policy

Thank you for shopping at GearHeadShop.ae. 

This Shipping Policy explains our shipping procedures, including order processing, delivery methods, and associated terms and conditions. By placing an order with us, you agree to the terms outlined below.

Order Processing: 

a. Once your order is placed on GearHeadShop.ae, it will be processed within [insert number] business days. b. Orders are processed during regular business hours (Monday to Saturday, excluding public holidays in the United Arab Emirates).

Shipping Methods and Delivery: 

a. We offer various shipping methods for domestic and international orders, including standard shipping, expedited shipping, and express shipping. The available options will be displayed during the checkout process. 

b. Shipping costs and estimated delivery times will be provided at the time of checkout based on your selected shipping method and destination. 

c. Please note that delivery times may vary depending on the shipping carrier, customs clearance procedures, and other factors beyond our control.

Shipping Restrictions: 

a. We ship to addresses within the United Arab Emirates and internationally, subject to any legal restrictions or limitations. 

b. Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.

Customs and Import Duties: 

a. For international orders, please be aware that customs fees, import duties, and taxes may apply upon delivery. These charges are the responsibility of the recipient and are determined by the customs authorities of the destination country. 

b. We recommend contacting your local customs office for information on applicable fees and regulations before placing an international order.

Order Tracking: a. Once your order has been shipped, we will provide you with a tracking number and instructions for tracking your package. You can track your order directly on our website or through the shipping carrier’s website.

Order Delays and Exceptions: a. While we strive to meet the estimated delivery times, unforeseen circumstances, such as weather conditions, customs delays, or other external factors, may cause delays beyond our control. b. We will make every effort to keep you informed of any significant delays or changes to your order status.

Order Cancellations and Modifications: a. Order cancellations or modifications may be requested within [insert number] hours of placing your order. Please contact our customer support team as soon as possible for assistance. We will do our best to accommodate your request if the order has not yet been processed or shipped.

Lost or Damaged Packages: a. In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to investigate and resolve the issue.

Contact Us: a. If you have any questions or need further assistance regarding our Shipping Policy, please contact our customer support team at [insert contact information].

Thank you for choosing GearHeadShop.ae. We aim to provide you with a smooth and reliable shipping experience.